Terms & Conditions

Who We Are

Our website address is: [yourdomain.com].
We provide services related to Marketo management, including component creation, database auditing, lead management, lead deletion, and de-duplication.

Data We Collect

When users interact with our website or request Marketo-related services, we may collect:

• Name, email address, and contact details
• Information submitted through forms
• Data required to perform Marketo operations (e.g., Lead IDs, form entries, audit information)
• IP address and browser details for security and spam protection

An anonymized string from your email address may be checked with the Gravatar service to display profile images. Their privacy policy is available at Automattic.

Media Uploads

If you upload files or screenshots for support purposes, avoid uploading media with embedded location data (EXIF GPS). Visitors or third parties may access such data.

Cookies

We use cookies to enhance user experience:

• If you submit a form, you may choose to save your name/email in cookies for convenience.
• A temporary cookie checks browser compatibility.
• Login-related cookies store session and display preferences.
• Editing cookies may store the post ID of recently edited content.

These cookies do not store sensitive personal data.

Embedded Content

Our site may include embedded content such as videos, forms, or documentation.
Embedded content behaves exactly as if you visited the other website and may collect data or use tracking tools.

How We Use Your Data

We use your data only to perform Marketo-related services, including:

• Creating or updating Marketo components
• Conducting database audits
• Managing leads
• Performing lead deletion based on your requests
• Running deduplication processes

We do not sell or share your data for marketing purposes.

Who We Share Your Data With

• Service providers assisting in secure processing (e.g., spam detection tools, authentication systems)
• Marketo or related marketing automation systems when you request an action involving your Marketo instance
• If a password reset is requested, your IP address may appear in the reset email

We never share your data with unauthorized third parties.

Data Retention

• Form submissions and service request details may be stored indefinitely for audit and project history.
• User accounts (if created) can see, edit, or delete their personal data anytime, except usernames.
• Administrators can view and update account information.
• Lead-related data processed for Marketo tasks is retained only as long as required to complete requested actions unless otherwise instructed.